FAQ


YOUR ORDER

CHANGES TO YOUR ORDER

CUSTOMIZED PIECES

Once your order has been placed, changes cannot be made. When you receive your Stephen David Leonard piece, if you are not satisfied, we are happy to exchange it for you at no additional cost. We stand behind our product 100% and want you to be completely happy with it.

NON—CUSTOMIZED PIECES

Because each piece non-customized piece is prepared for shipping within 24 business hours, once you check out, changes cannot be made. When you receive your piece, if you are not satisfied, we are happy to exchange it for you at no additional cost. We stand behind our product 100% and want you to be completely happy with it.

ORDER STATUS/TRACKING YOUR ORDER

ORDER PLACED AS GUEST

Online order history or order status inquiries are unavailable for any order placed as a guest.

Please contact customer service for help with the status or tracking of your order.

When your order ships, you will receive a confirmation email with a tracking number.

If you have further questions about your order, please contact us at 844.913.7353 or info@stephendavidleonard.com

ORDER PLACED WITH STEPHEN DAVID LEONARD ACCOUNT

On our website, stephendavidleonard.com, visit Account/My Account in the upper right corner of the page to login to your account. Your dashboard will appear and you can see the history and status of each order placed under this account.

Once your order ships, you will receive a confirmation email with a tracking number.

If you have further questions about your order, please contact us at 844.913.7353 or info@stephendavidleonard.com